Introduction
Welcome to Harmony Apartments. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines how we collect, use, and protect your information.
Information We Collect
When you make a booking through our website, we may collect the following information:
– Personal identification information: Name, email address, phone number, etc.
– Transactional information: Details about bookings you’ve made with us.
– Payment information: details of the payment method you’ve provided such as Credit Card details
Automated or Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, cookies or other tracking technologies, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile site this information may also include your device name and type, your operating system, your phone number, your country,
Third-Party Data Sources
We may also receive information about you from third-party sources. For example, if you connect your social media account to your account with us, the social media site may share your information with us. This could include your name, email address, and public profile information.
We may also receive information from other third-party sources, such as our partners in the hospitality industry or other third parties that offer booking services. We use this information to supplement the information we already collect about you in order to provide better service, personalize our communications with you, and improve our booking services.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
How We Use Your Information
We use the information we collect from you for the following purposes:
- To present our Site and contents to you.
- To provide you with information, products or services that you request from us or have an interest on the Site.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Create and manage your account.
- To process your bookings and provide our services.
- To communicate with you, including transactional communication related to your bookings, and customer service communication via email and text messages.
- Deliver targeted advertising, newsletters, and other information regarding promotions and the Site to you via email.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations to you, including those from third parties.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- In any other way we may describe when you provide the information.
- For any other purpose, with your consent.
Opting In to Communications
By making a booking through our website, you agree to opt in to receive transactional communication related to your booking, as well as customer service communication via email and text messages. You can opt out of these communications at any time by clicking the ‘unsubscribe’ link in our emails or by contacting us directly.
Disclosure of Your Information
We may share information we have collected about you in certain situations. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. Your information may be disclosed to our subsidiaries and affiliates and as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, including any governmental or regulatory request, to investigate, enforce or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including reservation booking services, payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Protecting Your Information
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at reservations@hobokenvacationrentals.com